Reporting Security Vulnerabilities
If you have discovered a potential security vulnerability in a product, system, or infrastructure operated by MK Versuchsanlagen, or if you would like to report a security-related cyber incident, please contact us by email at security@mk-metalfree.com or use the contact form below.
What This Email Address Should Be Used For:
Please use the contact form and email address exclusively for:
- Reporting potential security vulnerabilities
- Reporting security risks or weaknesses
- Reporting security-related incidents
- Discussing general technical security topics related to MK products and services
What Information Is Required?
To help us process your report efficiently, please provide as much of the following information as possible, ideally, your report should include:
- Affected product or system
- Software or firmware version (if known)
- Detailed description of the vulnerability
- Steps required to reproduce the issue
- Potential impact (for example unauthorized access, manipulation, or loss of availability)
- Screenshots, log files, or proof-of-concept material, if available
Incomplete reports will also be reviewed; however, missing information may delay the investigation process.
Principles of Cooperation
We are committed to handling all security-related reports in a fair, transparent, and responsible manner. Therefore:
- Every report is carefully reviewed and taken seriously.
- All information provided will be treated confidentially.
- We will not pursue legal action against individuals who submit reports in good faith and in a responsible manner.
- When necessary, we work closely with relevant partners, suppliers, and service providers to investigate and resolve reported issues.
Through this responsible approach, we aim to foster open collaboration and continuously improve our security standards.
How We Handle Your Reports
- You will receive an acknowledgment of receipt within two business days.
- We assess the relevance and potential impact of the reported issue.
- Our specialists investigate the underlying technical cause.
- Appropriate mitigation and remediation measures are implemented, such as updates, fixes, or temporary workarounds.
- If required, affected customers will be informed about relevant findings and actions taken.
Our goal is to identify, assess, and mitigate security risks as quickly and effectively as possible.
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